Shopping|April 24, 2006 3:08 pm

The Customer Is Always …

donatos.jpg A new Donatos opened up around the corner. Jeff and I ordered a spinach and tomato pizza friday night without sliced garlic (and the order taker confirmed our order). When I got the pizza home, it had a ton of sliced garlic. So, while the pizza was delicious, we stank! I sent an email to the website explaining the order inaccuracy. I got an email this morning apologizing and that a free pizza coupon is on its way to us.
There’s no harm in letting a company know when it messes up (as well as praising them when things go exceptionally well). Chances are you’ll get something free for either kind of report. Not a bad deal…

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12 Comments

  • we just got a moe’s up here. but the staff isn’t as friendly as down yonder. but re: donatos, garlic can be your friend, especially when you’re single. but not when you order spinach and tomato. and not when you have someone to smooch with. does my carebare count?

  • they had a donatos in ohio were we used to live. they have some good pizza! we should get together and have some donatos!